Privacy Policy

• Effective Date: [21/05/2025]
  At FinoBytes, your privacy is important to us. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you interact with our website, products, services, and tools (collectively, the “Services”).
  By using our Services, you consent to the practices described in this policy.
• 1. About FinoBytes
• FinoBytes is a software development company specializing in fintech automation, trading automation, AI solutions, blockchain integration, and secure payment gateway systems. We offer software as a service (SaaS), custom software development, and technology consultation services.
• 2. Information We Collect
• We may collect the following types of information::
  a. Personal Information
  ● Full name
  ● Email address
  ● Contact number
  ● Company name and job title
  ● Billing and payment details (if applicable)
  b. Technical & Usage Data
  ● IP address
  ● Browser type and version
  ● Device type
  ● Operating system
  ● Pages visited and time spent
  ● Access times and referring URLs
  c. Cookies and Tracking Technologies
  We use cookies and similar technologies to improve user experience, track performance, and personalize content. You can manage your cookie preferences through your browser settings.
• 3. How We Use Your Information
• We use the information collected to:
  ● Provide and manage our Services
  ● Communicate with you regarding your inquiries or projects
  ● Process payments and issue invoices
  ● Improve our website, services, and security
  ● Send important updates, newsletters, or marketing (only if opted in)
  ● Comply with legal obligations
• 4. How We Share Your Information
• We do not sell or rent your personal data. We may share your information only with:
  ● Service providers and partners who help us operate (e.g., cloud hosting, payment processors)
  ● Legal authorities, if required by law or in response to valid requestss
  ● Buyers or investors, in the case of business transfer, acquisition, or merger (with notice)
• 5. Data Security
• We implement strong security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include:
  ● Encrypted data transmission
  ● Secure access controls
  ● Regular audits and system monitoring
  While we strive to protect your data, no method of electronic transmission or storage is 100% secure.
• 6. Data Retention
• We retain personal data only as long as necessary for the purposes outlined in this policy, including for legal, regulatory, tax, accounting, or reporting requirements. When no longer needed, data is securely deleted or anonymized.
• 7. Your Rights
• Depending on your location, you may have the right to:
  ● Access the personal data we hold about you
  ● Correct or update inaccurate information
  ● Request deletion of your data
  ● Object to certain processing activities
  ● Withdraw consent at any time (where processing is based on consent)
  To exercise any of these rights, contact us at [support@finobytes.com].
• 8. Third-Party Services and Links
• Our website or services may contain links to third-party sites or use third-party platforms (e.g., payment gateways, analytics). We are not responsible for the privacy practices of these external services. Please review their policies before interacting with them.
• 9. Children’s Privacy
• Our Services are not intended for children under the age of 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from children. If we become aware of such data being collected, we will take steps to delete it.
• 10. International Data Transfers
• If you are located outside of Malaysia, your information may be transferred to, processed, and stored in countries where our servers or service providers are located. We ensure appropriate safeguards are in place for such transfers.
• 11. Changes to This Policy
• We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy regularly.
• 16. Contact Information
• If you have any questions or concerns regarding these Terms, please contact:
  FinoBytes
  Email: support@finobytes.com
  Address: Jalan 3/149e, Taman Sri Endah, Sri Petaling, 57200 Kuala Lumpur